Privacy Policy

In order for Interflora Australia to provide its various tailored services, some personal information is asked of users of its various sales channels. This information may include your name, e-mail address, a password, contact phone number, credit card type, credit card number and credit card expiration date.

When you make a purchase we also collect information that allows us to make-up and deliver your order; this includes the name, address and phone number of the intended recipient(s) as well as personalised card messages.

Additionally, you may choose to receive Interflora marketing correspondence/collateral. Interflora Australia will only send marketing material to you if we have your explicit permission.

Interflora Australia’s web site – Interflora.com.au – records other information as well. This information is used to enhance the structure and performance of our sales channels and to provide users with improved service. Whenever a page is requested from our web server, Interflora Australia’s servers record your IP Address, time, date, and URL information of each page visited. In addition the servers track where you came from to get the page you requested.

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data. 

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement