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Behind every beautiful bouquet is a florist with a story — and for Bita, founder of Bitolia Flower Boutique, that story began long before she opened her flower shop.
Ever since she was a little girl, Bita has loved flowers. Growing up, she had a small garden in her backyard where she would pick fresh blooms, arrange them into little bouquets, and gift them to her mum. Looking back, those simple moments were where her passion for floristry first began.
Although life initially took her in a different direction and she studied another field at university, flowers were never far from her mind. Deep down, Bita always knew she wanted to work with flowers. Eventually, she decided it was time for a career change, and floristry was the first thing that came to mind.
Bita completed her Certificate III in Floristry at Granville TAFE in Sydney, followed by her Certificate IV at Ryde TAFE. She then gained valuable experience working in a florist shop in Five Dock before taking the leap to open her own boutique.
Since the beginning of her floristry career, Bita had always admired the Interflora network and the sense of community it brings to florists. Becoming part of Interflora was something she had always wanted, and today she has proudly been part of the Interflora family for nearly two years.
What Bita loves most about being a local florist in the Sutherland Shire is the opportunity to be part of life’s most meaningful moments.
“Whether someone is celebrating a birthday, a wedding, welcoming a new baby, or saying goodbye to a loved one, flowers become part of those moments,” she says.
Every arrangement she creates is made with genuine care, and one of the most meaningful compliments she receives is when customers tell her they can see the love and passion in her work.
Bita’s customers are also one of her biggest sources of inspiration. Every person who walks into the shop brings their own story, personality, and style. She loves creating arrangements that reflect not only the occasion, but the emotion behind it.
Being part of the local community means a great deal to Bita. The Shire community has supported her from day one, and she remains incredibly grateful. She enjoys giving back through community events, fundraisers, galas, and local initiatives whenever she can.
Bita’s favourite flowers are dahlias and locally grown garden roses, especially beautifully perfumed varieties. She loves seasonal flowers because each season offers something new to create with.
Her boutique name, Bitolia, is deeply personal — inspired by her own name, Bita, combined with one of her favourite flowers, the dahlia.
When it comes to creative inspiration, Bita loves working with whatever is fresh and in bloom. One floral trend she particularly enjoys is something unexpected — creating bouquets while blindfolded.
It may sound unusual, but for Bita, it’s a creative challenge that pushes her to rely on touch, instinct, and years of experience.
According to Bita, what makes the Sutherland Shire so special is simple: the people.
“It’s such a welcoming and supportive community.”
Supporting a local florist means supporting a small business that genuinely cares. Local florists take the time to get to know their customers and create something personal and meaningful for every order.
Every bouquet has a story.
Whether customers visit in person, call, or order online, Bita carefully brings each arrangement to life through flowers, colour, and thoughtful details.
The busiest occasions at Bitolia are Mother’s Day, Valentine’s Day, Anzac Day, Remembrance Day, and Christmas — times when flowers become a powerful way to express love, gratitude, remembrance, and connection.
Like many florists, Bita’s day starts early — often at the flower market sourcing the freshest blooms.
From there, the work continues in-store: cleaning and conditioning flowers, refreshing displays, creating bouquets, and preparing the boutique for customers.
Floristry is also far more physical than many people realise.
“It involves heavy lifting, cleaning, conditioning, and arranging flowers all day long,” Bita says. “But I love every part of it.”
The busiest time of year is Mother’s Day, followed closely by Valentine’s Day. During peak periods, the days often begin at 4 or 5 a.m. and continue late into the evening — fuelled by flowers and plenty of coffee.
One of Bita’s most memorable customer requests was a bouquet inspired by a rubber duck.
It was one of the most unique briefs she had ever received, but seeing how happy it made the customer turned it into an unforgettable experience.
At the heart of it all, floristry is about more than flowers. For Bita, it’s about creativity, connection, and helping people express what words sometimes cannot.